Digital Payments, Wallets, and Open Banking Essentials Training Course
Course Overview
This professional course provides an in-depth understanding of the rapidly evolving digital payments landscape and the open banking movement. The training course covers digital wallets, mobile payments, contactless infrastructure, API banking, and customer experience in financial transactions. It is ideal for financial professionals, product managers, and operations leaders looking to future-proof their knowledge and offerings in the age of cashless, fast, and open financial systems.
Format of Training
- Live walkthroughs of payment flows and system architectures
- Demo-based learning on wallets and open banking APIs
- Industry case studies: Apple Pay, PayPal, Revolut, and regional platforms
- Interactive mapping of customer journeys and ecosystem roles
Course Objectives
- Understand the digital payments ecosystem and its stakeholders
- Compare digital wallets, mobile money, and contactless payment models
- Evaluate real-time payment infrastructure (RTP, UPI, FedNow, etc.)
- Explore the impact and use cases of open banking APIs
- Understand PSD2 regulations and consent-driven data sharing
- Design customer-centric payment journeys
- Assess security and fraud prevention in digital transactions
Prerequisites
- Background in banking, finance, or operations
- No technical development experience required
- Suitable for product, compliance, and finance professionals
Course Outline
Day 1: Digital Payment Systems and Wallet Innovation
Session 1: Evolution of Digital Payments
- From cards to contactless to real-time transactions
- Closed-loop vs open-loop payment ecosystems
- Role of card networks, acquirers, and payment gateways
Session 2: Mobile Wallets and Embedded Payments
- Wallet types: Apple Pay, Google Pay, Alipay, and telco-led wallets
- In-app payments, embedded finance, and super apps
- QR code payments and NFC-enabled systems
Session 3: Real-Time Payment Systems Around the World
- UPI (India), FedNow (US), Faster Payments (UK), GCC instant payments
- Benefits, challenges, and adoption metrics
- Transaction routing, processing, and settlement
Day 2: Open Banking and Future-Ready Financial Infrastructure
Session 1: Introduction to Open Banking and API Economy
- What is open banking and why it matters
- API types: account aggregation, payment initiation, data sharing
- PSD2, GDPR, and customer consent management
Session 2: Security, Fraud, and Compliance
- Tokenization, encryption, and authentication layers
- Fraud risk management in mobile and online payments
- Real-time transaction monitoring and user behavior analysis
Session 3: Customer Experience and Innovation Roadmap
- Designing seamless payment journeys
- Cross-border frictionless payments and FXCapstone exercise: Map your organization’s payment innovation roadmap
Bespoke Option
We are open to customizing this program to align with your specific learning objectives. If your team has particular goals or areas they wish to focus on, we would be happy to tailor the course outline to meet those needs and ensure the program supports the achievement of your desired outcomes.
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